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Heart rate sensor stopped working, no sleep tracking

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‎08-17-2019 05:10

‎08-17-2019 05:10

My heart rate was showing the same number on the watch face for days. I turned it off & back on & then it was just a dash with no number. The light on the back where the sensor is no longer lights up. I’ve done some googling & tried all the tips I found, including a factory reset with no luck. It no longer tracks sleep, either.

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‎08-17-2019 06:00

‎08-17-2019 06:00

HI, you are not alone in having this issue. Your fitbit is not broken, the last update messed up everyone's HR tracker and Sleep trackers. there are a lot of "Topics" on it in this Forum. 

 

 

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