Heart rate, steps and calories burned not showing up in Dashboard.

[Woosie72]

My versa randomly just cleared all data from my watch home screen. Including HR, steps and Calories burned. However, the time is still correct and the data is still on the today overview? 

Anybody experienced and know how to fix this. Tried restarting it, turning off and on and syncing. 

Moderator Edit: Clarified Subject.

[Linfon85]

Wrong post

[Etailer1]

I have the same problem. No stats are showing up on my watch but they are working on my phone app

[sdowler]

I would try a new watch face, that worked for me.

Sent from my iPhone

[Etailer1]

Thanks! I tried that and it worked. Just bummed that it would quit working like that for no reason.

[Elveria]

My heart rate and stap are not showing on on fit bit but or on dashboard. How do I fix this??

[Shambo23]

My Fitbit versa shows my hr at between 130-200 bpm when I’m resting or asleep! Obviously this is very wrong. Which puts the calories burned much higher than what they should be, and doesn’t track my sleep because if it. This has been going on for over 2 weeks, but Fitbit keep palming me off and I’m no closer to an answer and they refuse to give me a new device even though I’m within warranty. Has anyone else had these issues? 

[Mendlich]

Help! This just happened to me too. The first screen on the fitbit is blank but the other screens show when I scroll. This sucks! I already do t get my texts but have dealt with that, now no steps?