Heart rate tile updating data while Versa 2 is charging

[SunsetRunner]

Does anyone else notice that while there Fitbit is charging the heart rate monitor is continuing to work? My Fitbit is sitting on the counter on the charger and I clicked on the app to see it recorded my heart rate and it’s going up and down. It’s not even on my wrist. It has went anywhere from 80 - 130 and it’s just sitting in the charger. 

 

Moderator Edit: Clarified subject

[RicardoFitbit]

Hello @SunsetRunner, it's nice to see you again participating here in the Community Forums. 

Thanks for bringing this to our attention and for the details that were shared. To better assist you with this, can you please let me know which mobile device are you using? When was the first time you experienced this issue and how many times since then? In the meantime I receive your answers, please try the following steps and let me know if the issue persists:

1. Force quit the Fitbit app.
2. Uninstall the app from your mobile device.
3. Make sure that the OS version of your phone is up to date.
4. Reboot your mobile device.
5. Reinstall the Fitbit app.
6. Login using your account credentials.

Looking forward to your reply.

[SunsetRunner]

I’ve uninstalled and reinstalled the app. I’ve restarted my phone.  I’ve rebooted my Fitbit. I even deleted my account and signed up for a new one. It had all my stats messed up and had my resting heart rate going from 66 to 74 in matter of days. Every time I move my arm it has my heart rate going haywire. I use a iPhone 10 and I have a versa 2 . 

[SunsetRunner]

Honestly, nothing has been right with it since the last update. I pay for a premium subscription and I’m wondering if it’s really worth it because everything about it it off at this point and nothing o do makes any difference. I can’t even pet my dog without it Saying my heart rate is in the 130’s. Most days I just take it off because as someone with anxiety over my health it’s not doing me any favors at this point.