10-02-2020 15:38
10-02-2020 15:38
I have a Fitbit Versa 2, which I have had since Feb 2019, that has pretty much worked without fault.
Since last Sunday 26th September though it has not been working properly at all. The heart rate has started fluctuating between about 120-210bpm, all day, everyday - when I am doing nothing, even when I am sleeping. For the last week it’s been saying my calorie burn is over 6-8,000 calories a day and my sleep will no longer track properly as it does not recognise it as sleep.
i have restarted the Fitbit 3 times and done a factory reset and the same is still occurring.
As of this morning it would seem that all the additional functionality has dropped off too - I just did an approx 5km wall and 0 steps have been recorded for the day, zero active minutes, no additional calorie burn at all - and I don’t just mean syncing to the app, I mean on the watch, there is nothing showing. I have done a reset again and nothing has changed.