Heart wasn’t working during my workout

[Plummrey]

While i was on the treadmill and started my treadmill segment on my versa I noticed a little into it that my heart rate wasn’t working and just waited after walking to clean and restart my versa. That made my heart rate tracking to start working again. On my Fitbit app it shows up my exercise for today and my steps taken but not my calories burned, active minutes or my calories left to eat today (i do the deficit mode), i don’t see were i can manually add it to any. Is it possible do that. I thought it would guesstimate from previous workouts in average at least but guessing it really goes by my heart rate, I know next time to go ahead and fix it before working out. 

[AlvaroFitbit]

@Plummrey Welcome! It's great to see you around! Sorry for the delay in my reply.

Let me help you with your Versa's heart rate reading. As you mentioned excess sweat may affect the heart rate reading. Many members use a sport band to quickly remove the sweat from your wrist. You can't manually add heart rate to your exercises. Still check these suggestions to improve the heart rate reading.

Let me know how it goes.

[Plummrey]

No worries thanks! I’ll just double check that it’s working before doing my workouts, thanks again!