05-19-2024
14:38
- last edited on
05-20-2024
02:41
by
MarreFitbit
05-19-2024
14:38
- last edited on
05-20-2024
02:41
by
MarreFitbit
Watch is correct, per my seeing the number of steps accomplished during the disputed hour.
I uninstalled the app, and re-installed, but still wrong.
Moderator Edit: Clarified subject
05-19-2024 20:23
05-19-2024 20:23
Hi @Alhoward - if the active hours on the watch don't match that in the app it's possible that it hasn't synced or completed syncing. It will eventually catch up after a few syncs, sometimes the summary in the app doesn't even match the underlying data for a while too.
If you want a more visible approach on the watch which shows directly the number of active hours, steps done per hour (or to do), and hourly steps history with multiple reminders to move, have a look at SimpleClockPro.
That way everything is visible on the watch without having to even sync which can be unreliable.
See also Why won't my Fitbit device sync?
Author | ch, passion for improvement.