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Hourly Activity Goal on Versa 2 doesn't match tile in Fitbit app

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‎12-25-2021 12:07 - last edited on ‎12-25-2021 18:09 by Fitbit Moderator

‎12-25-2021 12:07 - last edited on ‎12-25-2021 18:09 by Fitbit Moderator

Number of hours of 250 steps is not correlating between Fitbit and App. I will do my 10 of 10 according to my Fitbit but the app will show differently.

 

Moderator Edit: Clarified subject

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‎12-25-2021 18:09 - edited ‎09-01-2023 07:48

‎12-25-2021 18:09 - edited ‎09-01-2023 07:48

Hi there, @JoHaAn. Welcome to the Community Forums. 

Thanks for letting us know about this issue with the Hourly Activity Goal not matching. We’re aware of it and are working to identify a resolution as quickly as possible. We appreciate your time and efforts in trying to solve the discrepancy between your Versa 2 and your Fitbit app tile.

We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

Please let us know if there's anything we can do to assist you in the meantime.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎12-25-2021 18:09 - edited ‎09-01-2023 07:48

‎12-25-2021 18:09 - edited ‎09-01-2023 07:48

Hi there, @JoHaAn. Welcome to the Community Forums. 

Thanks for letting us know about this issue with the Hourly Activity Goal not matching. We’re aware of it and are working to identify a resolution as quickly as possible. We appreciate your time and efforts in trying to solve the discrepancy between your Versa 2 and your Fitbit app tile.

We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

Please let us know if there's anything we can do to assist you in the meantime.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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