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Hourly Activity Goal on Versa doesn't match tile in app

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‎06-12-2019 19:51 - last edited on ‎06-13-2019 14:21 by

‎06-12-2019 19:51 - last edited on ‎06-13-2019 14:21 by

Versa is showing I have 7/8 of my 250 steps per hour goal. But my  phone is not. Tried restarting phone, deleted and reinstalled app, restarted my Versa, still not syncing the data. 

 

 

Moderator edit: subject for clarity

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‎06-13-2019 14:29

‎06-13-2019 14:29

Welcome to the Fitbit Community @HatsGirl . 

 

Thank you for sharing that the Hourly Activity Goal on your Versa doesn't match the information on your phone. I appreciate your troubleshooting efforts and would like to confirm that our team are aware of this issue and they are working to identify a resolution as quickly as possible. I appreciate your patience and look forward to getting you back on track.

 

If you have any questions, feel free to let me know.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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