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Hourly Activity Goal on watch doesn't match the app tile

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‎08-07-2019 03:28 - last edited on ‎08-08-2019 13:10 by

‎08-07-2019 03:28 - last edited on ‎08-08-2019 13:10 by

Versa says I’ve completed. 14 of 14 hours for 250 steps. .   App says 12 of 14.   This is not the first time this had happened.  How do I fix? 

 

 

Moderator edit: subject for clarity

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‎08-08-2019 13:11

‎08-08-2019 13:11

Welcome to the Fitbit Community @MinisterPatti. 

 

Thank you for letting us know about the issue with the Hourly Activity Goal on your Fitbit Versa not matching the app data. I would like to confirm that we're aware of it and are working to identify a resolution as quickly as possible. 

I appreciate your patience and look forward to getting you back on track.

 

I'll be around if you need further assistance. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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