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Hourly activity and Sleep Stages not showing in app.

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‎02-04-2019 19:22 - last edited on ‎02-05-2019 06:46 by Moderator Alum

‎02-04-2019 19:22 - last edited on ‎02-05-2019 06:46 by Moderator Alum

On my dashboard in my Fitbit app it is not showing my hourly activity or my sleep pattern. My versa is correctly showing the hourly activity but not my sleep pattern. I’ve tried syncing the app. I’ve also tried restarting my phone and logging out of the app. Any suggestions? Thank you! 

 

Moderator Edit: Clarified Subject + Format.

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‎02-05-2019 06:50

‎02-05-2019 06:50

Hello @Skeith36, have a warm welcome to the Fitbit Community, it's great to have you on board. Smiley Happy

 

I appreciate your participation in the Forums and for sharing your experience with us. I would also like to thank you for letting us know you've already tried to troubleshoot this issue on your side. Would it be possible for you to reply to us with a screenshot of what you're able to see in the app after you sync your Versa? This will be very helpful for us to check this further. 

 

Thanks for your patience and understanding, we'll be waiting to hear from you. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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