06-13-2022
17:28
- last edited on
12-18-2022
17:58
by
MatthewFitbit
06-13-2022
17:28
- last edited on
12-18-2022
17:58
by
MatthewFitbit
Hi, I am using versa 3. Is the way to check he warranty ON using serial no?
thanks
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
06-14-2022 07:24 - edited 11-16-2023 02:27
06-14-2022 07:24 - edited 11-16-2023 02:27
Hi there, @tulasipandia. Welcome to the Community Forums.
To verify your Versa 3's warranty, please follow @Guy_'s suggestion by tapping About Versa 3 >System Info to see the activation date.
Note that the activation date is the day you set up your device.
For more information, see What's Fitbit’s return and warranty policy?
@SunsetRunner Thanks for your help!
See you around!
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
06-13-2022 17:52
06-13-2022 17:52
Hello @tulasipandia
I hope I understand your question. You can’t identify your warranty information from the serial number on the box. If you want warranty information look here:https://help.fitbit.com/articles/en_US/Help_article/1126.htm. And here as well: https://www.fitbit.com/global/us/legal/returns-and-warranty
If you feel you have a warranty issue or you need further details or understanding of your warranty it’s best to contact Fitbit Customer Service. You can contact them here: https://myhelp.fitbit.com/s/support?language=en_US. I find calling them directly or live chat as the best way to communicate.
😃 I hope this provides you with the best answer for your question. Please let me know
06-14-2022 01:42
06-14-2022 01:42
Hi @tulasipandia - in addition if you want to see when the watch started it's life, look in watch Settings, About Versa 3, System info, there you will find the activation date, which may be useful.
Author | ch, passion for improvement.
06-14-2022 07:24 - edited 11-16-2023 02:27
06-14-2022 07:24 - edited 11-16-2023 02:27
Hi there, @tulasipandia. Welcome to the Community Forums.
To verify your Versa 3's warranty, please follow @Guy_'s suggestion by tapping About Versa 3 >System Info to see the activation date.
Note that the activation date is the day you set up your device.
For more information, see What's Fitbit’s return and warranty policy?
@SunsetRunner Thanks for your help!
See you around!
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...