How do I begin with a charged up Versa? How do I set it up? HELP!!!

[Socorro]

I received my Versa from QVC. The lady on TV made it sound so simple, however, I deleted my old Fitbit and now what do I do?? Thanks...otherwise, this thing is going back!!!

[WendyB · Accepted solution]

To download software or App
https://www.fitbit.com/start

To set it up
http://help.fitbit.com/articles/en_US/Help_article/1873

If you have trouble see this Article on Why cant I set up my Fitbit?
http://help.fitbit.com/articles/en_US/Help_article/1872/?q=not+setup&l=en_US&fs=Search&pn=1

[Socorro]

Dear WendyB:Sorry, suddenly you were gone, so I tried and tried to do what you had told me to do. All I was able to do was log into my bluetooth, all I found was this: Fitbit Base Station. I tried to "sync" it, but it would not do so. I am stuck! Thanks for any thing you might be able to send. --Socorro

[lenny4d]

You MUST first install the fitbit app on your mobile device, AND you must create an account (you do that with the app). Then you can add a device (look for 'add device' in the mobile app), just follow all the instructions one by one and you "almost" cannot go wrong.

[Rich_Laue]

@Socorro you say that you had a Fitbit and your posting in the forum, this tells me that you have a Fitbit account.

Let's open the Fitbit a app, log into your account if you need to.

Now clock the square in the upper right to get to settings.

Press the add device and choose the versa.

Follow the prompts, and if it fails, please let us know what phone and at what step of the setup procedure to hr fail accurred.

As for setting up the Versa the only think you will be able to do through the phones Bluetooth is to remove the Versa from the phone. If attached you will need to do this. 

[Socorro]

Rich, Am returning my Versa.Unable to set it up.

[Rich_Laue]

I was trying to help, there was nothing in your previous post that pointed to doing the setup correctly. If you would like help, it would be helpful to know if any error messages that have been received and what phone.