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How do I change my phone number?

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‎12-08-2019 18:06 - last edited on ‎12-09-2019 14:35 by Moderator Alum

‎12-08-2019 18:06 - last edited on ‎12-09-2019 14:35 by Moderator Alum

Just set up my Versa 2 watch. When it asked to verify my acct, I noticed my husband's phone number was showing instead of mine. I just chose to verify by email. Now, I am receiving his texts. His Bluetooth isn't even on his phone. I can't find anything in my acct to change my phone number?

 

 

Moderator edit: subject for clarity

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‎12-09-2019 14:37

‎12-09-2019 14:37

Welcome to the Community, @Clm2286.

 

Regarding your inquiry, the Fitbit page doesn't have an option to change your phone number since we don't ask that information, is you see this, can you provide me with a screenshot?.

 

If you are receiving your husband's texts, from his phone, you need to go to Bluetooth settings and delete your Fitbit from it. Then verify that your watch is paired to your phone's Bluetooth. 

 

Let me know the outcome. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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