How do I change the time and date on my Versa 3?

[Tall45]

I don’t know how to reset date and time.

Moderator Edit: Clarified subject

[Guy_]

Hi @Tall45  - the best way is to sync your watch to the phone. If that doesn't work to set the time there are a couple of things to do.

In the Fitbit App click on the profile photo and App settings and make sure that Automatic time zone one is on.

Restart both watch and phone and sync again, that should set the time right.

A couple of help articles

How do I set up my Fitbit device?
How do I restart my Fitbit device? 

[MarreFitbit · Accepted solution]

Hi there, @Tall45. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.

Keep in mind that your Versa 3 may show the wrong date and time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit grabs the time of the device you're syncing with.

To see when was the last time your watch synced or to check if it's still paired to your Fitbit account, tap the Today tab > your profile picture > your device image. 

If you're running into syncing issues, please see Why won't my Fitbit device sync?

Also, note that the time on your Fitbit Versa 3 may be wrong after you travel to a different time zone or when clocks change for Daylight Savings. If you changed time zones and the time on your Versa 2 is still incorrect after syncing, make sure the time zone setting is correct. For more information, see How do I fix the time on my Fitbit device?

Hope that helps.