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How do I connect my Versa to my music?

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‎02-25-2019 13:59 - last edited on ‎02-26-2019 09:20 by Fitbit Moderator

‎02-25-2019 13:59 - last edited on ‎02-26-2019 09:20 by Fitbit Moderator

Downloaded Fitbit connect to my Windows 7, my Versa still wont connect to my PC.

 

 

Moderator edit: updated subject for clarity

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2 REPLIES 2

‎02-25-2019 19:35

‎02-25-2019 19:35

@Fireflybug your windows 7 will require a Fitbit Bluetooth dongle, but I'm not sure if the connect software will transfer music.

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‎02-26-2019 09:19

In response to Rich_Laue

‎02-26-2019 09:19

@Fireflybug Welcome to our Fitbit Community! I'm sorry to hear that your Versa is not syncing with your PC. The information that shared my friend @Rich_Laue is correct. In order to connect your tracker with a PC running Windows 7 you will need a USB dongle. This accessory can be found in our Fitbit web-store.

 

You can also connect your Versa with your mobile device through the Fitbit app as described in this help article.

 

For more information about the music feature for the Versa, please visit this help page

 

Let us know if you have any questions! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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