How do I deactivate the device lock feature on my Versa 2?

[Izzyrohaly]

I have a Versa 2 and I put a password on the watch. Who do I remove the password form the watch

Moderator Edit: Clarified subject

[LucioFitbit]

Hi there @Izzyrohaly. Welcome to Community Forums.

Thank you for sharing your experience with the Community. I'd recommend you check this article, How do I use the device lock on my Fitbit device?.

If you continue having this issue, please contact Support Team.

Have a good one.

[Rich_Laue]

Without doing a factory reset of the watch, I'm not sure if the password can be removed. 

If you have setup Fitbit pay, you won't be able to remove the password. 

In either case, fitbit pay setup or not setup, you can set the password to protect only fitbit pay.