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How do I delete old information from my account?-Versa

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‎12-26-2018 08:00 - last edited on ‎11-14-2021 16:47 by Fitbit Moderator

‎12-26-2018 08:00 - last edited on ‎11-14-2021 16:47 by Fitbit Moderator

I had previously owned a fitbit a few years ago. I have now purchased the Versa.  It pulled up all of my previous statistics etc.  How do I delete all that old information so I can start new.

 

Moderator edit: added label

Moderator edit: updated subject for clarity

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‎12-26-2018 08:42 - edited ‎12-26-2018 08:50

‎12-26-2018 08:42 - edited ‎12-26-2018 08:50

First I would wonder why you want to get rid of the previous data. 

 

But if you do want to start anew, the best way is to create a new account with a different email.

 

Added: Then if you ever do want to go back to look at old data, say for comparison, you can still see it by logging in to old account/email.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎12-26-2018 08:42 - edited ‎12-26-2018 08:50

‎12-26-2018 08:42 - edited ‎12-26-2018 08:50

First I would wonder why you want to get rid of the previous data. 

 

But if you do want to start anew, the best way is to create a new account with a different email.

 

Added: Then if you ever do want to go back to look at old data, say for comparison, you can still see it by logging in to old account/email.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer
0 Votes