12-28-2020
03:58
- last edited on
12-28-2020
05:47
by
MarreFitbit
12-28-2020
03:58
- last edited on
12-28-2020
05:47
by
MarreFitbit
Hi everyone. Since a week I get this kind of notifications on my fitbit versa (1):
Fitbit don't let the day get away - take a minute away from screen or any stresses ...
Fitbit Long day? Your body thrives on water and the good news is...
Fitbit Get in the Zone! Time spent in your cardio heart rate zone earns you double the Active Zone Minute
Fitbit Kickstart your metabodism by eating a low-sugar breakfast...
Fitbit Good morning: thirsty after sleep? ...
Fitbit It may not seem like it at the time, but you accomplished a lot yesterday. ...
Firbit We all get a little help from our friends or family...
I don't believe I enabled them myself. I don't believe it is there since any update. It is there since I bought my new fitbit +1 week ago. I can't find the settings to shut them up. I read that it might be a bug that can only be disabled if you are premium. So yesterday I went into my free trial of premium just to disable these messages. But no luck: I can't seem to locate where I can switch them off.
Related topics are these, but none of them seem to have a solution: https://community.fitbit.com/t5/Inspire-Inspire-HR/How-do-disable-daily-annoying-notification-from-F... or https://community.fitbit.com/t5/Charge-4/How-can-I-disable-the-annoying-daily-reminders-notification...
If I can't put them out, I will return the device. It should not be sending unwanted messages during my sleep... Not okay. Hope a solid solution is found by fitbit and not some shamefull workaround that I heard of...
Kind regards!
Sofie
Moderator Edit: Clarified subject and Formatting
12-28-2020 05:48
12-28-2020 05:48
Hi there @Sofywo, welcome to the Community Forums. Thanks for trying to solve this inconvenience before reaching out. I totally understand how you must be feeling about this.
To turn off health and wellness reminders, do the following:
For more information, see What are the reminders I see on my Fitbit device?
Let me know if you need further assistance.
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12-28-2020 12:02
12-28-2020 12:02
Hi Maria
Thanks for reaching out.
I tried to follow your steps, but I don't see this option... So I can't turn this off.
I checked for updates on the app, but I have the latest version.
I'll attach some screenshots. Hope you can help me!
01-11-2021 16:38
01-11-2021 16:38
There's no option like that for me either.
01-27-2021 10:55
01-27-2021 10:55
That's cool! I found it. I'm glad it's there. I hope the other posters have it on their apps now.
01-27-2021 13:43
01-27-2021 13:43
Nope. Still not there.