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How do I get Active Zone Minutes on my Versa Lite?

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‎03-01-2021 09:14 - last edited on ‎03-02-2021 05:08 by Fitbit Moderator

‎03-01-2021 09:14 - last edited on ‎03-02-2021 05:08 by Fitbit Moderator

How do you get to see your Active Zone Minutes? All I am seeing on everything is just the active minutes.  Any help gratefully appreciated.  Thank you. 

 

Moderator Edit: Clarified subject

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9 REPLIES 9

‎03-01-2021 09:41

‎03-01-2021 09:41

Which Fitbit model?  Not all have switched from active minutes to Active Zone Minutes.

Fitbit Charge 4, Fitbit Inspire 2, Fitbit Ionic, Fitbit Sense, and Fitbit Versa series track Active Zone Minutes. All other devices track active minutes.

 

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎03-01-2021 11:00

In response to JohnnyRow

‎03-01-2021 11:00

Thank you for getting back to me.  I have the versa lite, it is a replacement as my previous one broke, but I did have then active zone minutes on there.  I just don't know how to activate this again for my new one?

 

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‎03-01-2021 12:29

In response to Rossie65

‎03-01-2021 12:29

Where exactly are you looking?  Phone app? on the Versa Lite? On fitbit.com dashboard?

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎03-02-2021 05:07 - edited ‎04-23-2024 04:27

In response to JohnnyRow

‎03-02-2021 05:07 - edited ‎04-23-2024 04:27

Hi there @Rossie65, welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa Lite. 

Please make sure you've AZM turned on. Turn off/on weekly Active Zone Minutes notifications in the Settings app on your device.

There are 2 ways to receive heart-zone notifications after you enter a heart-rate zone during an exercise in the Exercise app:

  • Set a goal of Active Zone minutes for your workout. On your device, open the Exercise app > tap an exercise > Goal > Active Zone Minutes > set a goal, and start the workout.
  • Turn on zone notifications for the exercise. On your device, open the Exercise app > tap an exercise > tap the gear icon > Zone Notifications.

I've moved your post to Other Versa Smartwatches board for organization purposes.

Maria | Community Moderator, Fitbit


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‎03-02-2021 05:13

In response to MarreFitbit

‎03-02-2021 05:13

@Rossie65   If your replacement is new, then it has the firmware from when it was manufactured.  AZMs came in a firmware update.  I suspect your will get the update in another day or two.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎03-02-2021 06:02

In response to JohnnyRow

‎03-02-2021 06:02

I have looked everywhere but can't see anything for AZM, to be able to set this up for the 150 per week.  Many thanks.

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‎03-02-2021 06:05

In response to MarreFitbit

‎03-02-2021 06:05

Hi Marre

 

I can't find the AZM anywhere to turn these on.  In the settings there is nothing for AZM, any further help would be appreciated.  I have even been right through everything on my Dashboard and still can't fine anything.  Also my notifications, email's, text  etc don't come to my wrist anymore, for all these are set up.

Many thanks for your support.

 

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‎03-02-2021 06:06

In response to LZeeW

‎03-02-2021 06:06

Many thanks, it did do an updated when I got it, but hoping to get sorted soon.

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‎03-02-2021 07:35

In response to Rossie65

‎03-02-2021 07:35

When I attempt to tap "zone minutes" as noted above by MarreFitbit I find that it is greyed out but still indicates on.   Tried a reset but nothing happens and it stays the same. 

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