How do I get my money back on my Fitbit Versa?

[Sme702]

How do I get my money back on my Fitbit Versa if its past the 30 day return policy? I've uninstalled/reinstalled so many times to TRY to have this **ahem** sync, I'm ready to throw it out the window.  Yes, my phone is compatible. Yes, my app is updated (how can it not be with all of the re-installs).  So very frustrating. 'Unable to sync'is showing up in my nightmares. 

Moderator edit: subject updated for clarity

[LZeeW · Accepted solution]

Hello @Sme702 and welcome to the forums!  So sorry that your experience with your Versa has been so awful.

Before you throw your Versa out the window, you might want to contact Support directly.  Sometimes a chat with their support staff will help.  If you bought your Versa from Fitbit, you have a 45 day return window.  Again, contact Support.

[JLH64]

Have you tried removing/adding the Versa from the list of connected bluetooth devices?

[Rich_Laue]

While you can remove the tracker from the lousy of Bluetooth devices,  a user cam nor add the tracker to this lousy.  Only the fitbit app will be able to add a tracker top the Bluetooth list,