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How do I locate my lost Versa 2?

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‎02-02-2025 23:06 - last edited on ‎02-03-2025 06:52 by Fitbit Moderator

‎02-02-2025 23:06 - last edited on ‎02-03-2025 06:52 by Fitbit Moderator

It will not sync, so I’m assuming it’s either too far away or dead. It was already low battery when I originally took it off. Please help

Moderator Edit: Clarified subject

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‎02-03-2025 04:31

‎02-03-2025 04:31

Hello @moominsrebel and welcome to the Community.  Fitbits have about a 30 ft (10 m) Bluetooth range.  Please tap on your device/battery icon, then your Versa 2 tile.  You should be able to see the last sync time.  Fitbits are supposed to sync every 15 minutes.  You might be able to remember where you were at that time.  You wrote that you took it off, not that it fell off.  If the battery is dead, then you need retrace your steps and look for it.  A Bluetooth finder app can't help you if the battery is dead

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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1 REPLY 1

‎02-03-2025 04:31

‎02-03-2025 04:31

Hello @moominsrebel and welcome to the Community.  Fitbits have about a 30 ft (10 m) Bluetooth range.  Please tap on your device/battery icon, then your Versa 2 tile.  You should be able to see the last sync time.  Fitbits are supposed to sync every 15 minutes.  You might be able to remember where you were at that time.  You wrote that you took it off, not that it fell off.  If the battery is dead, then you need retrace your steps and look for it.  A Bluetooth finder app can't help you if the battery is dead

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer