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How do I perform a factory reset on my Versa 3?

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‎11-18-2022 05:40 - last edited on ‎12-18-2022 16:58 by Fitbit Moderator

‎11-18-2022 05:40 - last edited on ‎12-18-2022 16:58 by Fitbit Moderator

How to do a factory reset on versa 3 

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3 REPLIES 3

‎11-18-2022 05:51

‎11-18-2022 05:51

from clock / home screen, swipe from right to left.

click settings, 

scroll all the way to bottom, penultimate option is "About Versa 3"

scroll to bottom

press "factory reset"

confirm you want to reset.

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‎11-19-2022 02:48 - edited ‎03-26-2024 12:25

In response to phillpark

‎11-19-2022 02:48 - edited ‎03-26-2024 12:25

Hi there, @Portersinchrist. Welcome to the Community Forums. 

Is there a reason of why you want to perform a factory reset? If you want to give your Fitbit device to another person or want return it, please see How do I erase my Fitbit device? 

Please note that we do not recommend performing a factory reset on your Fitbit device unless it's advised/suggested by our Support Team or a Fitbit moderator. Otherwise, your device may be permanently damaged. 

@phillpark Thanks for trying to help!

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎11-19-2022 02:58

In response to MarreFitbit

‎11-19-2022 02:58

I find that response a little condescending if I'm honest. "thanks for trying to help" reads as "thanks, but you're wrong."

 

I don't think the process I described is wrong, but you "do not recommend" it.

 

If you don't recommend it, the option should probably be slightly better hidden within the menus?

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