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How do I repair a crack screen?

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‎05-28-2022 06:15 - last edited on ‎05-30-2022 05:36 by Fitbit Moderator

‎05-28-2022 06:15 - last edited on ‎05-30-2022 05:36 by Fitbit Moderator

Hi there has been a lot of complaints about a cracked screen and seeing it is not covered has been disappointing.  I love my inspire 2 and decided to get my hubby the Verse for his birthday.  We were on a cruise when I gave it to him, he wear it to bed first night woke up and there was a crack across the screen.  Since this has been a problem with a lot of the watches is sad to know fitbit will not stand behind their product.  But nevertheless, I would just like to know where I can take it to have it repaired.  I live in the Dallas-Fort Worth area.

 

Moderator Edit: Clarified subject

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‎05-28-2022 07:14

‎05-28-2022 07:14

Hi @RhondaClement  there are no repairs for these devices. Your post was moved from the Sense forum area to the Other Versa Smartwatches forum for more relevant responses. You could see if a watch repair shop might help or check online for third party places that provide such repairs, but it might never be water resistant with a new screen. 

Stepping in the U.S.A. since September 2013. Android 14

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