02-07-2022
18:51
- last edited on
02-09-2022
09:11
by
AndreaFitbit
02-07-2022
18:51
- last edited on
02-09-2022
09:11
by
AndreaFitbit
How do i reset it to factory settings
Moderator edit: Updated subject for clarity.
02-08-2022 00:57
02-08-2022 00:57
On your Versa 2, open the Settings app then About then Factory Reset.
02-08-2022 23:11
02-08-2022 23:11
Hi @robsittig - what @SteveH says, but be careful.
There is a bug in the factory reset which could render your watch useless and it requires setting up all over again, so proceed with caution and don't do it unless instructed to and it's absolutely necessary. And if you do wait at least a minute before doing anything at all with the watch once the process is started.
Author | ch, passion for improvement.
02-09-2022 09:16
02-09-2022 09:16
Welcome to the Fitbit Community, @robsittig and thank you for your assistance @SteveH and @Guy_. Thanks for sharing your factory reset inquiry.
If you're planning to give the watch to another person. Before you give your Fitbit device to another person or return it, erase the device to remove apps, stored data, personal information, credit and debit cards* (for Fitbit Pay-enabled devices), and saved settings and be sure to remove the device from your account. For instructions, see Can I use more than one Fitbit device with the same account?
Keep on visiting the forums.