How do I reset the time of my fitbit versa?

[doughansen]

I am unable to find out how to reset the time of my fitbit versa

[supersmart01234]

You cannot 'reset' the time of your Fitbit Versa. It syncs with your mobile device to get its time.

[doughansen]

So I guess you were saying I should sync with the app and it should solve
the problem but it did NOT. I tried changing to a different clock face but
still no luck. Any more subtle suggestions?

[straz]

The time was set automatically when I first connected my Versa to the Fitbit app on my iPhone. I just checked the Versa manual for all mentions of the word "time", and none of them are related to setting the time any other way.

Are you saying the time on your Versa is currently different than on your connected phone or computer? If so, you could try deleting the Bluetooth link between them and then recreating it.

[doughansen]

Yes that is what I was saying, the time is different by more than 2 hours.
I have already tried turning off blue tooth and restarting it. Any other
ideas?

[straz]

I was thinking of entirely deleting the existing Bluetooth link, and then recreating it, including entering the code it then gives you. That should force the Versa to refresh all its info rather than just assuming it lost connection for a moment.

[vickieinnh]

I have the clock error message and did just what you were suggesting trying - deleted the app, started and reconnected to "new" - NOTHING HAS CHANGED - still have stupid CLOCK ERROR MESSAGE ;0

[Mapleleafs]

How do I set my Fitbit versa time back 1 hour

[straz]

Simple. Just update the time on your phone that runs the Fitbit app and syncs to your Versa, and then sync to the Versa again.

[MagpieMare]

My Versa was fine. I went to Hawaii and it automatically reset to Hawaiian time. After I came home to California I could not sync back to California time. My zone says Los Angeles, but my time is still Hawaii. I wanted to change the zone to Hawaii and then back to Los Angeles to see if that would do anything, but I can’t find any Hawaiian cities in the zone list. My iPad and my iPhone automatically synced back to California time, but no matter how many times I manually sync my Versa, it remains in Hawaiian time.

[payne85]

how do I reset the time on my versa?

[payne85]

thanks for the information. it helped me greatly.

[cuddlebeardee]

1. For some reason my fitbit versa stopped working today. I reset it but now the time stopped at the time the fitbit stopped, help

[kjtam]

I had the same thing happen.  Home state is in Mountain Time zone and I traveled to California.  Versa 2 changed as expected to show Pacific time zone.  Upon my return home my expectation was that the Versa 2 would return to Mountain Time zone.  That did not happen.   I have done everything but a hard reset which I don't want to do - a hard reset wipes all my existing data.   

Versa/Fitbit Team --- what are your suggestions?

[quinnkat]

not a problem. Have your smart phone ready. Log into your FIT Bit app on the phone and have your watch near by. My watch automatically set the correct time. . hope this helps. I would imagine if anyone never set it up on their phones it would not work. 

[MagpieMare]

Thank you!!! Magpie 

[kjtam]

Thanks for the reply.  I've already done this many times.   Tried it again once I got your email just to make sure that o havent missed anything.  Nope - havent missed anything and the watch still doesn't reset.  Sent from my Verizon, Samsung Galaxy smartphone

[Mapleleafs]

Thank you got it .Works great.

Sent from my iPad

[LyftFr3ak95]

It’s been a while but if you go to setting-about-shutdown.  Then when you turn it on sync it back to the Fitbit app on your device it should bring it back to the time on your device.  This just happened to me.

[mgreen547]

This helped me sync and retrieve data. It did not reset the time. It is 2 hours and 21 minutes behind.