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How do I retrieve my steps after performing a factory reset?

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‎08-06-2022 12:15 - last edited on ‎12-18-2022 17:34 by Fitbit Moderator

‎08-06-2022 12:15 - last edited on ‎12-18-2022 17:34 by Fitbit Moderator

Had to do a factory reset because watch would not connect.. lost all of my steps today... is there a way to get my steps back on to my account?

 

Moderator Edit: Clarified subject

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‎08-06-2022 12:58

‎08-06-2022 12:58

Hi @llong739  this article - click to read - will show you how to add those steps back on. Just know that any steps added won't go towards any challenges you're currently in.

Stepping in the U.S.A. since September 2013. Android 14

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‎08-06-2022 14:43

In response to Odyssey13

‎08-06-2022 14:43

Thank you

Sent from Yahoo Mail on Android
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