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How do I set up an account for husband when it says account already taken?

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‎11-28-2022 14:14

‎11-28-2022 14:14

How do I set up husband an account when it says emai already taken?

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‎11-28-2022 17:37 - edited ‎11-28-2022 17:39

‎11-28-2022 17:37 - edited ‎11-28-2022 17:39

@dimockkatie   I looked at your profile and see that you’re a long time Fitbit user.  Did your husband use a Fitbit in the past, then stop?  If so, that account is still active — Fitbit doesn’t delete inactive accounts; they are only deleted on request.  He just needs to log in.  There’s an option to reset the password in case it’s been forgotten.

 

 I know there are instances where spouses share the same email account.  If so, he needs his own email account.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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