How do I turn off the device lock feature on my Versa 2?

[MelissaMennen]

I have a code on my watch, but now I want it of my watch. How can I delete it?

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @MelissaMennen. Thanks for stopping by in the Community Forums. 

Please note there's no way to delete the PIN code but reset or change it. For more information, see How do I reset or change the PIN code on my Fitbit device? 

The only way to get rid of this feature once it's activated is by performing a factory reset on your watch. However, please take into consideration that a factory reset deletes any stored data, which includes all data that hasn't synced to your Fitbit account, your applications, alarms, etc. 

If you agree to that and still want to get rid of the device lock feature, please follow the steps below:

1. Hold the back button for about 8 seconds. 
2. When the Fitbit logo disappears:
   1. Release the button briefly (for less than 2 seconds). 
   2. Hold the button again until you feel a second, longer vibration, which indicates you initiated the factory reset. 

At this point you can set up the watch again. For instructions, see How do I set up my Fitbit device?