04-20-2023
18:50
- last edited on
04-21-2023
07:06
by
MarreFitbit
04-20-2023
18:50
- last edited on
04-21-2023
07:06
by
MarreFitbit
How do you cancel or remove a device lock?
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
04-21-2023 07:08 - edited 06-16-2023 05:55
04-21-2023 07:08 - edited 06-16-2023 05:55
Hi there, @Cookie275. Welcome to the Fitbit Community Forums.
Please note there's no way to delete the PIN code but reset or change it. For more information, see How do I reset or change the PIN code on my Fitbit device?
The only way to get rid of this feature once it's activated is by performing a factory reset on your watch, as @Guy_ has mentioned. However, please take into consideration that a factory reset deletes any stored data, which includes all data that hasn't synced to your Fitbit account, your applications, alarms, etc.
If you agree to that and still want to get rid of the device lock feature, please follow the steps below:
At this point you can set up the watch again. For instructions, see How do I set up my Fitbit device?
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
04-20-2023
20:09
- last edited on
08-14-2024
06:02
by
MarreFitbit
04-20-2023
20:09
- last edited on
08-14-2024
06:02
by
MarreFitbit
Hi @Cookie275 - you should be able to do this in the Fitbit App click profile photo and device photo and scroll to the bottom, device lock.
Failing that if you can't unlock the watch a factory reset with the button and start a setup all over again, to be avoided if possible.
Author | ch, passion for improvement.
04-21-2023 07:08 - edited 06-16-2023 05:55
04-21-2023 07:08 - edited 06-16-2023 05:55
Hi there, @Cookie275. Welcome to the Fitbit Community Forums.
Please note there's no way to delete the PIN code but reset or change it. For more information, see How do I reset or change the PIN code on my Fitbit device?
The only way to get rid of this feature once it's activated is by performing a factory reset on your watch, as @Guy_ has mentioned. However, please take into consideration that a factory reset deletes any stored data, which includes all data that hasn't synced to your Fitbit account, your applications, alarms, etc.
If you agree to that and still want to get rid of the device lock feature, please follow the steps below:
At this point you can set up the watch again. For instructions, see How do I set up my Fitbit device?
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...