04-09-2018
09:26
- last edited on
11-12-2024
12:33
by
EstuardoFitbit
04-09-2018
09:26
- last edited on
11-12-2024
12:33
by
EstuardoFitbit
Does anyone know how I upgrade to my Versa without losing the data my Blaze has collected for the past year or more?
04-09-2018 09:42
04-09-2018 09:42
The data goes to fitbits servers and is attached to your username. The data is independent from the device. Your data will not go away once you get the versa.
04-09-2018 10:24
04-09-2018 10:24
And when you set up your Versa, your data and Personal Settings will be right there where they have always been.
04-09-2018 12:32
04-09-2018 12:32
But how do I even add it? I don't see any options for adding a new device? And the Versa didn't come with any instructions on upgrading...
04-09-2018 12:39
04-09-2018 12:39
In the Fitbit app, on an iPhone (it might be different on an Android or Windows device), select the icon in the upper right (that should take you to your account information). There you will see an option to setup a device. In my case the only option was to replace my existing Ionic, not sure if that is the case for all other devices.
04-09-2018 15:00
04-09-2018 15:00
Carylinn, as BGibb posted, click on the Account Icon (looks like a page) at the upper right of the Fitbit App Dashboard and you will find "Add a Device" as an option. When you are adding the Versa, you will be asked whether you want to keep the Blaze active also.
HERE is the Versa User Manual. I highly recommend you read it cover to cover.