01-06-2020 14:51
01-06-2020 14:51
I bought my Versa 2 on Saturday 28 December and set it up within 20 minutes of leaving the store, while I was in the store car park.
Mysteriously, the Fitbit app is showing that it registered steps on every day from Tuesday 24 December to Friday 27 December, ranging from 1,267 steps to 10,637 steps.
How can the device have recorded these steps before I registered the device?
01-06-2020 15:10
01-06-2020 15:10
Hi @MJRV , maybe you received a second chance product which was not Factory Resetted properly, Regards kuzibri
01-06-2020 15:15
01-06-2020 15:15
Thanks - while your answer makes sense. It does not really fit the facts, as the packaging was all intact and there were no indications that the watch had been removed from the packaging.