How long battery for new Versa can last?

[RexFeirdaus]

I want to ask all fitbit user here..I just bought new versa and have use around 1 week..I feel my battery only can last 24 hours only..is it normal?  From what I read versa battery can last until 3-4 days for normal user..today I have use simple watch clock, close all notification, low the brightness, close the all time auto sync and notice my battery also drain fast.. Is it my unit battery faulty? Should i send for waranty?

Moderator edit: format

[LZeeW]

@RexFeirdaus   A battery charge that lasts just a day is not normal.  My habit is to charge my Versa every day while I am in the shower. (We both get clean.)  I consider myself a light user.  I lose about 15% in one day.  You should contact Support for more help.

[JuanJoFitbit]

@RexFeirdaus it's great to see you in our Fitbit Community! I'm happy to assist you with your Fitbit Versa since the battery is not lasting as long as it should.

I'd like you to try the troubleshooting steps and tips that are listed in this help article in order to improve the battery life of your Fitbit Versa. After this, monitor your watch and see if the battery lasts longer.

Thank you for your help @LZeeW!

Keep me posted on the outcome! 

[RexFeirdaus]

Hye Juan I have done all your tips and step few days before but problem still not solve..my versa has a battery faulty so i go claim my waranty and i get brand new sealed box fitbit versa. Problem Solved. Thanks Both Of You For Replying

[JuanJoFitbit]

@RexFeirdaus Thank you for getting back! I was able to get in touch with our Support team and was told that they assisted you via email. I'm glad to hear that you got a solution from the retailer.

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

Don't hesitate to get back if you have any questions!