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How to delete badges on a Versa 2

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‎12-10-2019 13:03

‎12-10-2019 13:03

Hello fit family!  Long story short I let my daughter "borrow" my email when she had a Charge HR a few years ago.  During that time she earned badges.  I got a Versa 2 and logged on with email.  I was able to change the user profile to my demographics but I can't find a way to delete the badges so I can start over and them for myself.   Is there a way to delete the badges?

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‎12-10-2019 14:17

‎12-10-2019 14:17

Hello @Behappi and a warm welcome.  I think you should contact Support for this.  They are the only ones who can delete badges.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎12-11-2019 09:20

In response to LZeeW

‎12-11-2019 09:20

Thank you Laurie!

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