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How to disable Fitbit pay if the Versa gets stolen?

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‎05-26-2019 12:12 - last edited on ‎05-28-2019 11:21 by Fitbit Moderator

‎05-26-2019 12:12 - last edited on ‎05-28-2019 11:21 by Fitbit Moderator

Hello everyone 

 

Just a question if I use fitbit pay but then something happens like the watch get stolen I know there a pin but is there away to wipe the watch so they can't use your fitbit pay??

 

Thanks

 

 

Moderator edit: updated subject for clarity

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3 REPLIES 3

‎05-26-2019 16:53

‎05-26-2019 16:53

See What should I do if I lose my Fitbit device?

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎05-28-2019 11:20

In response to JohnnyRow

‎05-28-2019 11:20

@Keireen welcome to our Fitbit Community! The help article that shared my friend @JohnnyRow has all the information that you need to know in case your Fitbit device gets lost or stolen.

 

As a side note, I'd like to share the Versa's manual so you can learn all its features and get the most out of it.

 

Let @JohnnyRow and me know if you have more questions! Smiley Happy

JuanJo | Community Moderator

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‎06-24-2019 11:29

In response to JuanJoFitbit

‎06-24-2019 11:29

@Keireen if you go to fitbit.com and log into your account. 

Now go to your trackers settings page. At the bottom is a link to disable in unhook your credit card. 

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