05-14-2018
17:55
- last edited on
05-18-2018
08:01
by
HeydyF
05-14-2018
17:55
- last edited on
05-18-2018
08:01
by
HeydyF
I am having a hard time figuring out how to count laps accurately. I've been able to change the yards to meters but I cant change the length of the pool to 50 so my lap count is generally accurate but the distance is totally off. Solution?
Moderator edit: updated subject for clarity
05-18-2018 08:00
05-18-2018 08:00
Hey @Neenah789, let me give you a warm welcome to the Community! If you'd like to enter the pool length into the Fitbit app, please follow these instructions:
If you'd like to do it over your Versa, please do the following:
Keep me posted if you have further questions!
06-08-2018 06:51
06-08-2018 06:51
Thanks for the answer on this question! is there a way to go back to an already conducted swim exercise and change the pool length? also my advanced settings on my app does not have swim settings on it, i was only able to find it one the directions you gave for the watch.
Thank you!
07-01-2018 15:08
07-01-2018 15:08
I entered all the directions to allow me to enter the length of my pool on my versa and it does not allow me to go beyound setting the length to feet.
07-02-2018
08:07
- last edited on
03-18-2025
10:29
by
MarreFitbit
07-02-2018
08:07
- last edited on
03-18-2025
10:29
by
MarreFitbit
Hey guys! Welcome to the Community!
@BAcresRanch, what you can do on the Fitbit app is changing the units from meters to yards and also, on the swim settings, you can change that as well, along with the pool length. Just go to Account > Advanced settings > Units (to change just the measurement units) Or scroll down to swimming settings to enter the pool length. If your question is, if you can change the pool length of an already recorded swimming, then let me tell you that this isn't possible. If you can't find these options, post a screenshot so I can take a look add guide you through.
@mrsid, are you trying to change the settings on the app itself or on the watch? If you are also having issues with the Fitbit app to find this option, post a screenshot too, so I can help you out.
I'll be around guys!
10-23-2018 13:40
10-23-2018 13:40
1. I do not see a swimming tab under Advance Settings and can not change the pool length.
2. I have a Charge-3 and there is no option to change pool length on the device as far as I can tell.
3. A 1 hr swim resulted in a calorie count of 176. Way off...
Any advice to any of these will be appreciated.
thanks
10-25-2018
09:41
- last edited on
03-18-2025
10:29
by
MarreFitbit
10-25-2018
09:41
- last edited on
03-18-2025
10:29
by
MarreFitbit
Hi @Nadav, welcome to the Community! In order to set the pool length on your device, you have to do the following:
- On your device, open the Exercise app > Swim
- Swipe up from the exercise screen and tap Pool Length
Please send me a screenshot of your App where the Advance Settings are. Normally you should be able to find the swim settings at the bottom of the page.
You also mentioned that the calorie count was incorrect in your swim activity. Please note that this is due to a bug. Our engineers are aware of it and are working towards a solution. In the meantime you can manually logged your activity: How do I manually log exercises in the Fitbit app?
Hope to hear from you soon!
11-08-2018 01:26
11-08-2018 01:26
Morning I've set my Versa to metres. The gym advises the length of the pool is 1.25m however the fitbit only accepts 1m. Kindly assist
12-16-2018 10:03
12-16-2018 10:03
Hello.
I'm also having a hard time with inputting pool lengths on the Versa. I want to put in 25m. I open the swim app, tap the gear icon, find 25m pool length, hit back button to start the exercise and it stays on 100m.
Have tried numerous times. After I enter the pool length, is there something I need to do/press to keep it at 25m?
06-03-2019 08:21
06-03-2019 08:21
There’s no swim under advanced setting.
06-12-2019 12:28
06-12-2019 12:28
What do I do after choosing pool length and yards - I have followed the steps but nothing happens - seems like a missing step?
06-16-2019 05:57
06-16-2019 05:57
Same problem
07-20-2019 15:19
07-20-2019 15:19
Same issue here. Bought a Charge 3 specifically for the swimming tracking and very frustrating that it is not accurate. All the swim settings in advanced settings do not exist and swiping up when in the swim app on the device does nothing.
08-19-2019 10:10
08-19-2019 10:10
I had my lap length set at 10 yds based on my own pool, but I can't find that setting anymore and the app is not counting my laps correctly.
09-12-2019 06:48
09-12-2019 06:48
For the Charge 3, it is NOT in the app, but on the Charge 3 itself. Be sure to have Swimming set up as an exercise. Follow these steps:
1) From the main screen, swipe left to see the Exercise Icon. Tap it.
2) Swipe right/left until you see the Swim icon.
3) Swipe up. There you will see Pool Length and Units.
4) Tap Pool Length. Swipe up or down to adjust the length of the pool.
5) Press the button on the left side of the watch to save and exit.
That should have modified the settings for pool length.
09-12-2019 07:45
09-12-2019 07:45
09-15-2019 13:14
09-15-2019 13:14
I followed instructions to change to swimming pool length from 25 m to 15m. But everyday it goes back to 25m. Even worse it never register the 15m so all my swimming stats are wrong!
It is so annoying because I swim every day. How can I fix this?
09-15-2019 13:30
09-15-2019 13:30
I have not encountered this issue. Once I got the the pool length setting, adjusted the length, AND pressed the button on the left side of the Charge3 a few times to get completely back to the main screen, I had no issues. So, unfortunately, I have no recommendation on how to address 'losing' the changed pool length. Maybe another member of the community has a solution?
09-15-2019 13:30
09-15-2019 13:30
Ya I have the same problem although swimming is in my list of automatically detected exercises. i changed to the inspire HR and now I cannot see pool length anymore
09-15-2019 13:33
09-15-2019 13:33
Understood. My instructions were for the Charge3 and worked for me. I do not have the Inspire HR. Maybe there is a different setup? Good Luck.