10-19-2019 13:02
10-19-2019 13:02
I’ve installed gagenda and connected google account on the Fitbit app, but somehow I don’t get it to work.
When I try to open it on my Fitbit versa 2 is says: please setup gagenda in companion settings on your phone.
I think I’ve done everything I needed to do.
has anybody any suggestions/ideas?
Answered! Go to the Best Answer.
10-19-2019 20:16
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
10-19-2019 20:16
Your getting a request to setup the companion app on the phone.
This would be a seperate app on the phone that the gagenda app on the watch needs to talk to.
It is this phone app that needs to be able to log into your gagenda act.
This may be how this app gets around the iOS block of third party responses.
Best Answer10-19-2019 13:30
10-19-2019 13:30
Hi @Lulu102901 , did you after the installation process allowed permissions? If you haven't, it will not work correctly. If you did, go to notifications within Fitbit, choose calendar and select gagenda as your default calendar en sync with your Versa. Regards kuzibri
Best Answer10-19-2019 13:56
10-19-2019 13:56
Hi,
thank you for your reply.
I’ve allowed it permission.
When I went to notification there were only on/off on the calendar. There were no other options.
Still don’t understand.
Best Answer10-19-2019 15:41
10-19-2019 15:41
Which phone are you using? regards kuzibri
Best Answer10-19-2019 20:16
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
10-19-2019 20:16
Your getting a request to setup the companion app on the phone.
This would be a seperate app on the phone that the gagenda app on the watch needs to talk to.
It is this phone app that needs to be able to log into your gagenda act.
This may be how this app gets around the iOS block of third party responses.
Best Answer10-20-2019 01:23
10-20-2019 01:23
I’m using iPhone X
Best Answer10-20-2019 01:28
10-20-2019 01:28
What is that separate app called then?
Best Answer10-20-2019 04:59 - edited 11-12-2019 14:09
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
10-20-2019 04:59 - edited 11-12-2019 14:09
Go to the app details for your app. The companion app will be listed there.
Usually this companion app has the same name and will be found in your phones app store.
Best Answer