10-08-2019
12:10
- last edited on
10-09-2019
05:03
by
JuanJoFitbit
10-08-2019
12:10
- last edited on
10-09-2019
05:03
by
JuanJoFitbit
I know some where on screen there is a notification popup that you can turn on or off. I did it once an d now I cant figure out how to get. I have follow all the things they say to do from the phone to receive them. But it did not work.
Moderator edit: updated subject for clarity
10-09-2019 05:02
10-09-2019 05:02
@momkard welcome to our Fitbit Community! Regarding your inquiry about how to get text notifications on your Versa, I'd like you to check out and follow the information that is described in this help article. It explains how to set them up and how to view them on your watch.
Keep me posted on the outcome! 😀
10-09-2019 05:39
10-09-2019 05:39
10-10-2019 09:40
10-10-2019 09:40
@momkard thank you for getting back. I apologize since the article shared above was not helpful, please press the left button of your Versa for 1-2 seconds, swipe to the left and you will see an option to turn on and off the notifications.
Let me know how it goes.
10-12-2019 06:34
10-12-2019 06:34
Still did not work
10-14-2019 09:53
10-14-2019 09:53
@momkard I'm sorry for the late response. Since the issue persists, I'll send your case to our Support team so they can investigate further and provide a solution. You will receive an email from them soon.
Let me know if you have any questions.