help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How to get the kclas to read properly?

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-29-2018 01:27 - last edited on ‎12-03-2021 11:56 by Moderator Alum

‎12-29-2018 01:27 - last edited on ‎12-03-2021 11:56 by Moderator Alum

Hi I got a Fitbit Versa for Xmas and I can't seem to figure out how to get the kclas to read properly I have done a reset and still the same for example I done 400 steps and it telling me I have burned 869 I wish this was possible. Anyone else have this prob? 

 

 


Moderator edit: subject updated for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎12-29-2018 01:52

‎12-29-2018 01:52

I think it might be working ok and that you may be getting confused about your BMR calories. 

 

As well as tracking calories burned through activity your fitbit also tracks your BMR calories. These are the calories you burn just keeping your body alive (even when asleep). They are calculated from your profile settings for age, height, weight etc so you needn't be wearing your fitbit to get them. What you are seeing includes the total BMR calories burned since midnight.

Best Answer
0 Votes