11-04-2018
02:35
- last edited on
11-05-2018
04:08
by
JuanJoFitbit
11-04-2018
02:35
- last edited on
11-05-2018
04:08
by
JuanJoFitbit
Hello...Need some advice.
I had a black Fitbit versa that I was using for a few months. Today I got gifted a new Fitbit. As my previous Fitbit is still in great condition I am planning on selling it online. I managed to factory reset the device so my data would be removed and the new owner can sync into the device with no issues. Now the device is showing the "to start, download fitbit app" screen (which you see when you start the device for the first time). But now I don't know how to shut down the device. There is about 80% battery left. I have to post the device to the new owner but I don't know if the battery would last the postage time. Any advice on how I can shut the device down?
Moderator edit: format
11-05-2018 03:46
11-05-2018 03:46
@SunsetRunner Welcome to our Fitbit Community! It's great to know that you will experience a new Fitbit tracker. Regarding you question about how to turn off the Fitbit Versa, please follow the instructions that are listed in this help article.
Hope this helps and let me know if you need any assistance with your new Fitbit tracker!
02-09-2019 00:54
02-09-2019 00:54
Hi,
How do you turn your versa off after a factory reset if you can't get into settings and I don't want to restart it, because I want to sell it?
02-11-2019 03:30
02-11-2019 03:30
@SunsetRunner Thank you for participating in our Fitbit Community! In order to turn off your Versa, please follow the steps that are listed in this help article.
Let me know if you have any doubts!
07-11-2020 18:44
07-11-2020 18:44
The article isn't helpful because you can't get to settings after a factory reset. Is there a way that doesn't involve entering settings?
09-05-2020 18:28
09-05-2020 18:28
Hold the button on the left side down at the same time you are holding down the bottom button on the right. For like 10 seconds.
03-21-2022 11:26
03-21-2022 11:26
Hi there I am having the same problem now did you eventually find a solution?
05-15-2022 06:34
05-15-2022 06:34
Tals121416 the poster above, said what worked 🙂
05-15-2022 07:56
05-15-2022 07:56
@mommyKait Do you even have one? Pressing left and bottom right button for 10 seconds is restart, not shutdown. 🙂
Amazing that the Mod posted not once, but twice, how to shut down from settings, even though posters said they don't want to set up again if they're getting rid of it. I was told just leave it after reset and don't worry about it.