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Husband wanted to wear to track his sleep

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‎06-20-2018 09:33

‎06-20-2018 09:33

My husband doesn't have a fitbit but he wanted to try it to monitor his sleep. It says it couldn't track his sleep correctly as it couldn't get a consistent heart rate???? Anyone else had this ???

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‎06-20-2018 09:36

‎06-20-2018 09:36

The Versa should be snug, not tight or too loose, on his arm.

KC | Texas
One, Charge HR, Charge 2, Versa | Galaxy S9 Plus
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‎06-20-2018 10:47

In response to swim4lifekac

‎06-20-2018 10:47

Does he have tattoos in the area where the Versa sits?  Dark ink can interfere with the heart rate reading.

Kathy | USA
Versa SE, Charge 2, Samsung Galaxy S10+
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‎06-20-2018 11:58

‎06-20-2018 11:58

Return it.. and go buy another kind of watch

 

The Versa is not consistant and Fitbit refuse to give an update to tell us if it will be fixed with software or if it is a hardware issue

 

there is dozens of thread if you search.. 

 

 

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