I can't adjust settings on Versa 3

[tiggerno7]

I want to change the wake screen setting but as I go to settings it's grey and dark and I can't change anything 

Got to say very disappointed with versa 3 ☹️

Moderator Edit: Clarified subject

[JohnnyRow]

I expect you are in 'Sleep Mode'; it is under Settings > Quiet Modes.  Sleep Mode on intentionally prevents some changes that might cause light at night.

[tiggerno7]

OK how do I change it? 

[JohnnyRow]

You said you already were in Settings.  As I said go to Quiet Modes within Settings, then scroll down to Sleep Mode.  If it is on, turn it off.

[AnaFitbit]

Hi @tiggerno7, welcome to the Forums. @JohnnyRow thanks for helping!

@tiggerno7 thanks for the details provided about this situation with your Versa 3. I suggest trying the instructions provided by our friend @JohnnyRow. Additionally you can find useful information about your watch in this link How do I get started with Fitbit Versa 3?

I'll be around. 

[kennedy997]

I have the same problems. It is so dim that I can't see the settings unless I shine a flashlight on it. When I see the buttons and press them, nothing happens. It appears to be locked but when I follow all the instructions, nothing helps. I need to be able to SEE the screen. 
I just got this yesterday. Super frustrating. 

[Awnasome1]

Same issue! Can only see settings on my phone the device is so dim but also I do t see a sleep mode option. All the options won’t change when I press them. It’s completely unresponsive and frustrating.

[Hoffchix]

Same issue. I cannot change the setting because they are greyed out.

[Guy_]

Hi All, you need to go to Quick Settings to remove Sleep mode [swipe watch face to the right] so that normal Settings are again visible.

[DrLeeCheek]

JohnnyRow is brilliant!  Thanks for pulling me through, sir!

[MissKookie]

Your advice allowed me to get my Versa 3 settings working again.