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I can't change the screen brightness on my Versa

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‎08-29-2021 15:26 - last edited on ‎08-30-2021 07:02 by Fitbit Moderator

‎08-29-2021 15:26 - last edited on ‎08-30-2021 07:02 by Fitbit Moderator

Cannot brighten screen on Versa.. touch the icon ... does not respond. Have reset etc. 

 

 

 

Moderator edit: subject for clarity 

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‎08-30-2021 07:03 - last edited on ‎02-21-2024 07:17 by Fitbit Moderator

‎08-30-2021 07:03 - last edited on ‎02-21-2024 07:17 by Fitbit Moderator

Hello @Andreae. Nice to see you around! 

Thank you for the information and for the steps you've followed prior to posting. At this time, I'd recommend making sure that your Versa isn't into sleep mode. When the sleep mode setting is on:

  • Notifications don't cause the tracker to vibrate or the screen to turn on.
  • The screen's brightness is set to dim.
  • Turning your wrist won't cause the tracker’s screen to turn on.

To change this, press the button and swipe right to access the quick settings screen. Tap a setting to turn it on or off. For more information, see How do I navigate my Fitbit device?

In addition, please make sure that the Fitbit app for your mobile device is up to date. Also, I'd like to let you know that I've moved your post to the Other Versa Smartwatches board to keep our forums organized. 

Wilson M. | Community Moderator, Fitbit.
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