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I can't complete the update of my Versa

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‎09-20-2018 22:56 - last edited on ‎09-21-2018 08:52 by Moderator Alum

‎09-20-2018 22:56 - last edited on ‎09-21-2018 08:52 by Moderator Alum

My Fitbit won’t update I have tried all recommended troubleshooting. I’ve spent countless hours trying to figure out how to update and finish installing the applications. 

 

 

Moderator edit: Subject for clarity 

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‎09-21-2018 08:56

‎09-21-2018 08:56

Hey @Jenjaja, it is great to see new faces around! Just to confirm, I'd like you to take a look at all the instructions in this help article: Why can't I update my Fitbit device?, step by step, in order to complete the firmware update of your Versa. Also, if you want to finish adding apps on your Versa, make sure to follow the steps in this other help article: How do I install and manage apps on my Fitbit watch? 

 

Let me know how it goes! 

Heydy | Community Moderator, Fitbit
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