I can’t control the volume of my earbuds on my Versa 2

[deberoons]

I have wicked Driftr wireless earbuds that seem to have the same problem as the air pods do (I can’t control the volume on my watch). If there is no fix for this, I have tried pairing/unpairing/turning off watch etc, which headphones will work with my Fitbit and allow me to control volume on my watch?

Moderator edit: updated subject for clarity

[EdsonFitbit]

Welcome to the Fitbit Community @deberoons.

Thank you for the information provided.

Our team is aware of this issue and is working to identify a resolution as quickly as possible. We're sorry for any trouble this situation could have caused to you. We appreciate your patience and look forward to getting you back on track.

At the moment, there is no list of headphones compatible with Fitbit devices.

If you have any question, please let us know.

[deberoons]

How about the jaybird headphones? I bought this watch to listen to music on it while running without my phone. It seems now I can’t do it?

Deborah

Sent from my iPhone

[deberoons]

What about the jaybird ones? Does anyone have any experience with headphones that do work? I really want to run without my phone for music. 

[EdsonFitbit]

Thanks for the update @deberoons.

Some users have had success by placing their Fitbit devices on the other wrist. You might want to give it a try.

If it works, please make sure to change the wrist setting in your Fitbit account. For more information, please visit this article and open the menu "How do I change the wrist setting on my Fitbit device?".

Hope this helps.