help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

I can't get Versa to pair with my S20 phone

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-08-2020 10:56 - last edited on ‎03-18-2021 12:05 by Moderator Alum

‎10-08-2020 10:56 - last edited on ‎03-18-2021 12:05 by Moderator Alum

I can not get my Versa to pair with my S20 phone. When I first got the phone it paired but failed to send my calls and email notifications to my phone. I thought I would unpaired it and re-lair it but now I can't pair it again. It keeps telling me that I need that app, but the app is installed

 

 


Moderator edit: subject updated for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎10-08-2020 16:53

‎10-08-2020 16:53

Is your phone on the Approved Devices list?

Best Answer
0 Votes