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It's great to see you here @Seattlegirl59.
Have you checked if your phone is compatible? If you haven't, I recommend checking this by taking a look at our list of compatible mobile devices. If your device isn’t listed it doesn’t mean it won’t work with a Fitbit tracker or smartwatch. We routinely test new devices to ensure full compatibility with Fitbit devices and the Fitbit App, and are constantly working to confirm compatibility with new phone models.
A majority of Android phones running version 4.4 or higher will work with our products, however we cannot guarantee optimal performance on devices for which we have not tested and confirmed compatibility. You can always try the instructions provided in the help article Why won't my Fitbit device sync?.
Let me know the outcome. 
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