04-13-2021
00:32
- last edited on
04-13-2021
14:45
by
EdsonFitbit
04-13-2021
00:32
- last edited on
04-13-2021
14:45
by
EdsonFitbit
I can't see my sleep score.
Moderator edit: updated subject for clarity
04-13-2021 14:45
04-13-2021 14:45
Welcome to the Fitbit Community, @mettpeder.
Thanks for the information provided.
I would recommend checking the firmware version of your Fitbit Versa 2. For instructions, please visit this article and open the menu "How do I find the version number for my Fitbit device?". Currently, the latest firmware version of the Versa 2 is 35.72.1.9 as stated in this article.
If your watch has been set up recently you'll probably have an old firmware version, it might be necessary to wait a couple of days to be able to download the most recent version.
Once your Versa 2 is up to date, you should be able to see your Sleep Score.
If you have any question, please let us know.
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04-17-2021 00:31
04-17-2021 00:31
Hello. I got my new update few days ago and I could see my sleepscore for two days. But this last night it was nothing on the screen. Best regards Mette-Lise
04-18-2021 17:01
04-18-2021 17:01
Thank you for the update, @mettpeder.
In this case, I would recommend visiting this article, open the menu "Why don’t I see a sleep score in the Fitbit app?" and follow the instructions.
In addition, you can restart your watch by following these steps.
Whether this doesn't help, please tell me if you can see your sleep stages.
See you around.
Have you received the answer you were looking for? Choose the post as the best answer!
Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!
¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!