I can't set it up my Versa

[SunsetRunner]

I purchased the Fitbit Versa last night... however, I can't set it up.  Here's what I've done (several times):

1.  Downloaded the app (per the instructions on the watch)

2.  Followed the instructions in the app (logged in, entered 4 digit code on Versa, setup wifi, etc...)

3.  Waited patiently for the download/update... line creeps from left to right on the Versa indicating that something is happening... app reads Step 1, Step 2, Step 3 --- "x% Complete"

4.  The app then recognizes my device and even claims to sync successfully... but the watch itself still says "To start, download the Fitbit app"

So, I started over... I deleted the Versa device from the app... deleted the Fitbit app from my phone... and started at step 1 all over.  I tried to reset the Versa but I've seen two different "how-to" instructions and neither seem to work.

After repeating these steps again... same issue... watch still reads, "To start, download the Fitbit app"

Does anyone have any ideas?

Moderator edit: subject for clarity

[MarkDee56]

Did you connect it to you wifi before you did the set-up

[AlejandraFitbit]

A warm welcome to the Forums @SunsetRunner and @MarkDee56 thanks for stopping by.

I appreciate all the efforts in trying to fix this issue and would like to know if you keep having this pairing problem with your watch? If you do, I recommend taking a look at the help article Why can't I set up my Fitbit device? and follow the instructions provide there.

Let me know how it goes.