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I can't sync my Versa 2 to my phone

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Hello, I would like to know who to contact about my fitbit versa 2.  I purchased it sometime this year and I can't sync it to my phone and I have to constantly have to restart it for the screen to scroll.  Can someone tell me who to contact

 

 

Moderator edit: Updated subject for clarity. 

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Welcome to the Fitbit Community, @Smiley60. Thank you for letting us know that you can't sync your Versa 2.

 

I noticed that you already got in touch with our team and received assistance.

 

Keep on visiting the forums. 

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