02-03-2019 05:15
02-03-2019 05:15
So, my wallet app on my phone and my Versa weren't syncing. I had my c edit card on my watch, but clicking on wallet on my phone prompted me to add a card acting as if I didn't have any to begin with. So I uninstalled the wallet app from my watch. Now holding down the left button still takes me to my credit card, even though I can't access the wallet app from my watch as it's uninstalled. I want to delete the card from my watch but have no idea hoe
02-03-2019 07:45
02-03-2019 07:45
Hi, try restarting your Versa several times by pressing and holding the left and right lower buttons together untill you see the Fitbit logo and release the buttons.
02-03-2019 10:38
02-03-2019 10:38
Yes @Razorfin8 uninstalling the wallet app does not remove Fitbit Pay. There really is no reason to have the wallet installed on the Versa.
02-03-2019 13:42
02-03-2019 13:42
So how do I remove my card then? On the Android app, it doesn't list any cards, but on the Fitbit, I have a card loaded. All I have is a credit card that I don't use anymore, and my bank isn't supported yet, I want to disable the lockscree .but can't with a card loaded
02-03-2019 16:23
02-03-2019 16:23
So you have the Versa to completely lock, or is it set to lock only Fitbit Pay?
My first thought if to go to https://www.fitbit.com/settings/device tap on your tracker, then Fitbit Pay, now deactivate the card of it shows up there.
No do a sync.
02-03-2019 17:56
02-03-2019 17:56
That's the problem, the phone app doesn't doesn't show any cards, but my watch is showing a card and nothing gives me the option to delete it
02-03-2019 18:54
02-03-2019 18:54
So your saying that Fitbit.com doesn't show the card either?
My thought then would be to sync, if you haven't yet, if that doesn't work i would try a factory reset, then set it up again